I've had this for about a year. The pad at the bottom of where you curl your eyelashes is not attached to the actual curler and constantly fell out when I used it, which was always super annoying but I never had a problem with it until now. I was curling my lashes and the pad slipped out while my lashes were clamped by the curler, causing my lashes to be taken out with it. It may have been a rare accident, but I'm very upset and don't want this to happen to anyone else because of its poor design!!